Refund Policy

Refund Eligibility

Refund eligibility is determined by the airline’s fare rules and conditions applicable to your flight booking at the time of purchase. These rules vary by airline, route, fare type, and ticket class, and must be reviewed and met in order to qualify for a refund.

Refund amounts and any applicable deductions (such as airline cancellation charges, administrative fees, or service fees) depend on whether the ticket is refundable or non-refundable. Refunds may be applicable in situations including customer-initiated cancellations within the permitted timeframe, flight cancellations by the airline, significant schedule changes, or denied boarding, subject to airline policy.

Processing Time

Approved refund requests are generally processed within 7 to 14 business days from the date of confirmation. Processing timelines may vary depending on the airline, payment gateway, banking institution, or third-party service providers involved.

Payment Reversal

All approved refunds are issued to the original form of payment used during the booking. Credit and debit card refunds may take additional time to reflect depending on the issuing bank. For alternative payment methods such as wallets or bank transfers, refund timelines may vary.

Non-Refundable Flight Tickets

Certain flight tickets, including discounted, promotional, or economy-restricted fares, may be non-refundable. These conditions are clearly disclosed at the time of booking. No refunds will be issued for non-refundable tickets unless otherwise permitted by the airline due to exceptional circumstances.

Requesting a Refund

To request a refund, please log in to your account and access the booking management section, or contact our customer support team at support@BookMyFlightAssist.com with your booking reference and passenger details. All refund requests are subject to verification and approval in accordance with airline policies.